Texas A&M 12th Man Foundation logo
Playbook

Texas A&M 12th Man Foundation

A proposal to enhance Texas A&M's 12th Man Foundation donor growth & engagement capabilities through a modern, personalized communication platform that aligns with Texas A&M Athletics' commitment to excellence.

20
Teams Supported
Big 3
Alumni growth in donor list within the first 90 days
10x
Projected ROI
Reduce Confusion
Boost Giving
Texas A&M 12th Man Foundation

Current Donor Landscape and Challenges

The 12th Man Foundation faces several key challenges in supporting 20 athletic teams while meeting evolving donor expectations.

New Coaches with New Vision

Weak or Non-Existent Relationships Between New Coaches and Donor/Alumni Base

Challenges:
With recent coaching changes across Football, Basketball, and Baseball, it's likely that some long-standing relationships have been disrupted. Alumni and top donors may not yet feel fully connected to the new leadership, creating potential missed opportunities to build momentum and support during a key transition period.

Donor Fatigue

Navigating change to avoid Donor Fatigue.

Challenges:
The evolving college athletics landscape—NIL, the House settlement, and shifting expectations—makes clear communication tough. Combined with ongoing stigma around NIL, this creates real risk for donor fatigue and disengagement.

Rising Costs & Revenue Needs Across the Other Sports

Increasing financial demands across all programs, especially non-revenue-generating sports

Challenges:
Many of the other 17 teams may be at different stages in their fundraising journey, and some may not have a clear or consistent engagement strategy. Without targeted efforts around specific initiatives—like NIL, travel, or facility upgrades—there could be untapped opportunities for growth. A more unified, department-wide approach might help streamline and scale donor engagement across all sports.

Limited Bandwidth

Insufficient staff resources to personally support all 20 teams

Challenges:
12th Man Foundation may face bandwidth limitations that make it difficult to consistently execute personalized donor engagement at scale. This can lead to missed opportunities for deeper relationships, especially with mid- to high-level donors who aren't part of day-to-day communication.

Goals & Progress

Fatigue Prevention Focused on Top 20%

TargetConsistent donor communication
AchievedWeekly insider updates
TimelineJune 2025
Upcoming

Reduce donor fatigue by delivering clear, consistent, and timely updates that build trust and strengthen engagement amid a rapidly evolving athletics landscape.

Big Three Reconnection

TargetRebuild alumni & donor relationships
AchievedNew coach introduction strategy
TimelineJuly 2025
Upcoming

Reignite connections with Football, Basketball, and Baseball alumni and donors through new head coach introductions and vision sharing.

17 Team Growth Strategy

TargetCustom playbook per team
AchievedTeam-specific campaigns
TimelineJune 2025
Upcoming

Build tailored growth strategies for each Olympic sport based on their unique needs and opportunities.

The Playbook

Tailored strategies to achieve each goal

Select a goal to view its playbook

Click on any goal in the Goals & Progress section above to see the corresponding playbook strategies

Success Stories

Real examples of how our platform drives results across different engagement goals:

Select a goal above to see a relevant success story

Fatigue Prevention Focused on Top 20%

UTEP Athletics

UTEP Athletics transformed their approach to major donor engagement by delivering consistent, personalized updates from coaches and athletic leadership. This strategy led to unprecedented fundraising success, including two $5M gifts secured within 100 days.

$10M in major gifts secured
50.14% click rate from top donors
Zero donor opt-outs from program
UTEP Athletics
Big Three Reconnection

Louisville Baseball

After months of silence and a missed team fundraising goal, Louisville Baseball used our platform to reconnect with MLB alumni and top donors. Head coach Dan McDonnell sent personalized video messages sharing his vision for the year, resulting in immediate engagement and support from previously disconnected stakeholders.

85% response rate from MLB alumni
Match gift secured in first 2 weeks
Record attendance at first alumni event
Louisville Baseball
17 Team Growth Strategy

Penn State Athletics

Penn State Athletics successfully deployed our platform across all sports including Olympic sports programs, creating a coordinated but customized approach for each team's unique needs. From launching new facility campaigns to growing NIL collectives, each program received a tailored strategy.

28 team roll-out
80% platform adoption rate
92% donor engagement rate
Penn State Athletics

Minimal Time Investment

DonorElevate is designed to maximize impact while minimizing staff time requirements

Designed for Busy Athletic Staff

Just 15 minutes per week for coaches and staff
AI-powered content suggestions save hours of planning
Templates and automation reduce manual work
Dedicated success manager handles setup and optimization
"The platform's efficiency is remarkable. What used to take our staff hours each week now takes minutes, while delivering even better engagement results."
Michael Levy
Deputy AD for Revenue Generation, UTEP Athletics
Time Commitment Visualization

Supporting All 20 Sports

How DonorElevate helps the 12th Man Foundation engage donors across all Texas A&M athletic programs

Football

  • NFL alumni personal video updates
  • Top 100 donor exclusive access
  • Gameday VIP experiences

Basketball

  • Pro alumni connection program
  • Top donor pregame briefings
  • NBA player success stories

Baseball

  • MLB alumni engagement strategy
  • Diamond Club insider access
  • Pro player mentorship program

Track & Field

  • Olympic alumni spotlights
  • Olympic athlete spotlights
  • Training facility updates

Swimming & Diving

  • Olympic medalist updates
  • Record-breaking performances
  • Facility improvement updates

Soccer

  • Match day experiences
  • International player features
  • Youth camp promotions

Volleyball

  • Match preparation insights
  • Player development stories
  • Tournament coverage

Tennis

  • Match highlights and results
  • International recruitment
  • Facility improvement updates

Golf

  • Tournament coverage
  • Course improvements
  • Pro alumni updates

Implementation Journey

May 2025

The Playbook

Create new donor engagement strategy & playbook.

Key Milestone
May 2025

On-site Training. Program Launch

Deploy playbook. Launch landing pages. Send first messages with teams

June 2025

Host a Live Event

Video from coaches of top revenue-generating programs. Announce engagement initiatives. Host special donor event

Key Milestone
August 2025

Preseason Training

Video message from a student-athlete. Include updates on roster, goals, what's ahead

October 2025

Season Opener

Implement regular in-season content calendar across all 20 teams.

Key Milestone

Investment & ROI

Choose the investment plan that best fits your program's needs.

Department-Wide Annual Plan

Complete access for all teams with a simple annual commitment

Annual Investment$95,000/year
Total Investment$95,000
Commitment1 year
Department-Wide Package Discount40%

Department-Wide Package Discount

Original Price:$160,000
Discount Amount:$65,000
Discount Percentage:40%

Football ($40K) + Men's Basketball ($20K) + Baseball ($15K) + 17 Olympic Sports ($85K) = $160K

Pricing Breakdown

Access for all 20 teams
Football ($40K)
Men's Basketball ($20K)
Baseball ($15K)
All other teams ($5K each)

Services Included

Priority support
Dedicated success manager
Donor engagement playbook creation
Annual on-site training

Product Features

Dedicated Landing Pages
Messaging Campaign Management
Integrated messaging channels (SMS/MMS, iMessage, Email, Web-chat)
Donor contact management page (CRM)
Link click tracking
Team inbox
Mobile app for iOS and Android
Content and event calendar with Outlook integration
Content request system
Chrome extension message inbox
Advanced analytics
AI-powered insights

Department-Wide 3-Year Plan

Strategic long-term investment with 20% savings and locked-in pricing

Total Investment$228,000
Commitment3 years
Department-Wide Package Discount52.5%
SavingsSave $57,000 vs annual plan

Department-Wide Package Discount

Original Price:$480,000
Discount Amount:$252,000
Discount Percentage:52.5%

3 years x $160K/year = $480K

Year 1$76,000
Original Price:$160,000
Discount:$84,000 (52.5%)
Pricing Breakdown
Access for all 20 teams
Football ($40K)
Men's Basketball ($20K)
Baseball ($15K)
All other teams ($5K each)
Services Included
Priority support
Dedicated success manager
Donor engagement playbook creation
On-site training
Product Features
Dedicated Landing Pages
Donor Contact Management
Integrated messaging channels
Team inbox
Mobile app for iOS and Android
Content and event calendar with Outlook integration
Content request system for coaches
Advanced analytics
AI-powered insights
Priority support
Dedicated success manager
Year 2$76,000
Original Price:$160,000
Discount:$84,000 (52.5%)
Pricing Breakdown
Access for all 20 teams
Football ($40K)
Men's Basketball ($20K)
Baseball ($15K)
All other teams ($5K each)
Services Included
Priority support
Dedicated success manager
Annual strategy review
Refresher training
Product Features
Dedicated Landing Pages
Donor Contact Management
Integrated messaging channels
Team inbox
Mobile app for iOS and Android
Content and event calendar with Outlook integration
Content request system for coaches
Advanced analytics
AI-powered insights
Priority support
Dedicated success manager
Year 3$76,000
Original Price:$160,000
Discount:$84,000 (52.5%)
Pricing Breakdown
Access for all 20 teams
Football ($40K)
Men's Basketball ($20K)
Baseball ($15K)
All other teams ($5K each)
Services Included
Priority support
Dedicated success manager
Long-term strategy planning
Advanced feature training
Product Features
Dedicated Landing Pages
Donor Contact Management
Integrated messaging channels
Team inbox
Mobile app for iOS and Android
Content and event calendar with Outlook integration
Content request system for coaches
Advanced analytics
AI-powered insights
Priority support
Dedicated success manager

Projected ROI

Projected Annual Return10x investment ($950K+ annual value)
Time Saved85% reduction in donor communication tasks
Engagement Increase45% higher donor response rates

Key Benefits

  • Increase annual fundraising across all programs
  • Strengthen alumni relationships
  • Reduce donor fatigue
  • Increase staff efficiency
  • Drive sustainable donor growth for all 20 teams

The platform bridges the gap between coaches, the development office, and donors - creating a sustainable engagement model for all 20 teams.