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Playbook

Iowa State Athletics

How Iowa State Athletics is revolutionizing donor engagement through personalized communication and exclusive access to the transformative CyTown project.

Top 20%
Donor focus
$200M+
Project scope
85%
Engagement rate
April '25
Launch date
Iowa State Athletics

Goals & Progress

Donor Engagement

TargetPersonalized strategy
AchievedTop 20% focus
TimelineApril 2025
Upcoming

Project Updates

TargetRegular communication
AchievedWeekly updates
TimelineMay 2025
Upcoming

Insider Access

TargetExclusive content
AchievedVirtual tours
TimelineJune 2025
Upcoming

The Playbook

Personalized Updates

Direct communication from Athletic Director and coaches

  • Video progress reports
  • Named recognition
  • Impact highlights

Exclusive Access

Behind-the-scenes look at CyTown development

  • Virtual project tours
  • Early previews
  • Stakeholder Q&As

Recognition Program

Comprehensive donor appreciation strategy

  • Personal thank-you messages
  • Impact storytelling
  • Milestone recognition

Content Strategy

Strategic communication planning

  • Content calendar
  • AI personalization
  • Engagement analytics

Growing Your Donor Base

Leveraging digital engagement to expand CyTown support

Digital Engagement Experience

Custom landing page experience that enables supporters to sign up for exclusive CyTown updates and content.

Behind-the-scenes project updates
Early access to renderings and plans
Construction progress videos
VIP event invitations
Visit Landing Page
Landing Page Preview

Implementation Journey

April 2025

Program Launch

Introduction of new donor engagement strategy focused on CyTown project

Key Milestone
May 2025

First Updates

Initial series of personalized video updates from Athletic Director

Key Milestone
June 2025

Virtual Tours

Launch of exclusive virtual tour program for top donors

Key Milestone

Proven Success from Other Programs

Our track record of success with other athletic programs demonstrates the potential impact for Iowa State Athletics:

UTEP Athletics logo

UTEP Athletics

  • Secured two $5M major gifts within 60 days
  • 50.14% click rate from top donors
  • 38,000+ messages sent to broader base
  • Sold out crowd achieved through targeted messaging
"The dual-strategy approach has transformed how we engage with our supporters. We've achieved unprecedented fundraising success while maintaining strong connections."
Michael Levy
Michael Levy
Deputy AD for Revenue Generation
UTEP Athletics
Penn State Athletics logo

Penn State Athletics

  • 28 teams actively using the platform
  • 80% platform adoption rate
  • 92% donor satisfaction
  • 6x higher repeat donor likelihood
"Insider Inbox allows our head coaches to foster deeper connections with our top 20% donors to generate the funds necessary to support their program's needs."
Alyssa Francona
Alyssa Francona
Senior Associate AD for Advancement
Penn State Athletics
Ohio State Men's Lacrosse logo

Ohio State Men's Lacrosse

  • 22.8% growth in 11th Man Club membership
  • 66.7% average link open rate
  • 189% video engagement rate
  • 260% peak video view rate
"The engagement we've seen through Insider Inbox has been incredible. Our 11th Man Club members are more connected to our program than ever before."
Nick Myers
Nick Myers
Head Coach, Ohio State Men's Lacrosse
Ohio State Men's Lacrosse