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POWERFUL FEATURES FOR DONOR ENGAGEMENT
Our comprehensive platform provides everything you need to build stronger donor relationships and drive meaningful impact.
TURN KEY MOMENTS INTO ENGAGEMENT OPPORTUNITIES
Our intelligent content calendar syncs with your team's schedule to identify perfect moments for donor engagement, ensuring you never miss an opportunity to connect.
Campaign Activations
Automated pre-campaign and milestone content delivery
AI-Suggested Content
Smart recommendations based on donor behavior and giving patterns
Optimal Timing
Data-driven delivery times for maximum engagement
Content Calendar
vs Maryland
Post Practice
vs Michigan
Donor Profile
Segments
Preferred Communication
Prefers brief updates with quick response options
Tasks
Recent Engagement & Activity
KNOW YOUR DONORS LIKE NEVER BEFORE
Comprehensive donor profiles provide a complete view of each supporter's engagement history, preferences, and potential.
Complete Donor History
Track giving history, engagement, and interactions in one place
Personalization Insights
Understand donor preferences and interests for targeted engagement
Engagement Scoring
Identify your most engaged donors and opportunities for growth
STAY CONSISTENT AND PERSONAL—EVEN THROUGH STAFF TURNOVER
Our AI-powered platform ensures your donor engagement remains consistent and personalized, regardless of staff changes or time constraints.
Smart Content Suggestions
AI-generated message templates and talking points
Automated Personalization
Dynamic content that adapts to each donor's preferences and history
Response Assistance
Smart reply suggestions for donor messages
Donor Playbook
Communication Style
Prefers formal communication via text with personal touches. Include spouse in greeting. Responds well to video messages.
Key Interests
Basketball program, student-athlete scholarships, facility improvements
Engagement History
Consistent donor since 2018. Attends most home games. Responds within 24 hours.
REACH DONORS WHERE THEY ARE
Direct, personal communication with high engagement rates. Engage supporters through their preferred channels with personalized messages that drive meaningful connections.
SMS & MMS Text
Direct, personal communication with high engagement rates
Key Benefits
- 98% open rate within minutes
- Direct, personal connection
- Immediate notifications for time-sensitive updates
Recommended Use Cases
- Game day insights and updates
- Quick thank you messages from coaches
- Event invitations and confirmations
Create Message
What type of message would you like to create?
SMS & MMS Text
Sent from your DonorElevate number. Best used for your top 20% of supporters
Personal Text
iMessage sent from your personal number. Ideal for your top 5% supporters
Sent from your connected email account. Best suited for your bottom 80% of supporters
Web Chat
Sent as a web chat to all website visitors. Ideal for sharing updates directly on your website
Create Task
Coach,
As you head into the first round of the NCAA Playoffs, we'd love a short selfie-style video to fire up donors and keep them engaged.
Suggested points to touch on:
- Appreciation for the support so far this season
- Excitement and focus heading into round one
- A call to keep the energy high as the journey continues
Feel free to make it your own — just 30–45 seconds, vertical, and authentic. You can upload it to Insider Inbox or send it to us directly.
Thanks, Coach!
MAKE VIDEO CONTENT CREATION EFFORTLESS FOR COACHES
Our platform simplifies the content creation process with automated reminders, suggested talking points, and streamlined workflows.
Task Creation
Create detailed content requests with clear instructions
Automated Reminders
Schedule notifications to ensure timely content delivery
Task Management
Track request status and manage content workflow
Championship Celebration
Watch the team celebrate their first-ever Big Ten Championship!
GIVE DONORS VIP ACCESS TO YOUR PROGRAM
Create an authentic content experience that makes donors feel like insiders with exclusive videos, updates, and behind-the-scenes content.
Exclusive Video Content
Behind-the-scenes footage, coach's corner, and player features
Engagement Tracking
Monitor which content resonates most with your donors
Donor Responses
Collect and manage direct responses from your supporters
ALL DONOR CONVERSATIONS IN ONE PLACE
Our unified inbox brings together all your donor communications across channels, making it easy to manage relationships and ensure no message falls through the cracks.
Multi-Channel Engagement
SMS, email, iMessage, and web chat in one inbox
Team Collaboration
Shared inbox for seamless coordination across staff
Message History
Complete conversation history for context-aware engagement
Head Coach Rob Senderoff
+1 555-987-6543
Thanks for the update!
Thanks Coach! Those drills you mentioned...
✓ Check out our practice video!
✓ Good afternoon Jennifer - Ho...
We received your donation. Thank you!
We're excited to have you join us for our upcoming event. Your support makes our program stronger. If you're able to support, now's a great time: More from me here: https://bit.ly/42kWSnN
Thanks for the update! I'd love to see more about the new training facility.
Here's a quick video tour of our new training facility that we just completed last month:
You're welcome, Michael! If you have any questions or need more information, feel free to reach out. Go Wildcats!
Hey Sarah! Just wanted to share some highlights from yesterday's practice. The team is really coming together before the tournament.
Thanks Coach! Those drills you mentioned last time are really paying off.
Absolutely! Conditioning is looking strong to start the season.
Hey David - Checkin in here from Alberta, Canada as we head into the Winter Classic tournament. It's Cold. More from he here::
Thanks for sharing! The team is looking great this season.
DELIVER THE RIGHT MESSAGE TO THE RIGHT DONORS
Create dynamic donor segments based on giving history, engagement level, interests, and more to deliver highly targeted communications.
Dynamic Segmentation
Create segments that update automatically based on donor behavior
Advanced Filtering
Segment by giving history, engagement level, interests, and more
Targeted Campaigns
Deliver personalized content to specific donor groups
Filter Contacts By
Performance Dashboard
KNOW WHAT'S WORKING —AND DOUBLE DOWN
Our comprehensive analytics dashboard provides real-time insights into your donor engagement performance, helping you optimize your strategy for maximum impact.
Performance Metrics
Track engagement, donations, and ROI in real-time
Trend Analysis
Identify patterns and opportunities in your donor data
Content Insights
Understand which content resonates most with your donors
READY TO ELEVATE YOUR DONOR ENGAGEMENT?
Join the leading nonprofits and athletic programs using our platform to build stronger donor relationships and drive meaningful impact.