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Playbook

Kent State Basketball

How Kent State Basketball and the Blue and Gold Collective partnered with Insider Inbox to provide collective members with an inside look at the program through the eyes of Coach Rob Senderoff.

50%
Fundraising goal reached in 4 months
5,000
Total engagements
21.06%
Link open rate
24.36%
Video view rate
Kent State Basketball

Building a New Collective

Starting a new collective presented unique challenges that required innovative solutions.

Limited Initial Awareness

Building recognition for the newly formed Blue & Gold Collective

Challenges:
Leveraged Coach Senderoff's personal network and existing season ticket holder base

Donor Trust

Establishing credibility as a new organization managing NIL funds

Challenges:
Transparent progress tracking and regular impact updates through GoBlueAndGold.com

Content Creation

Maintaining consistent, high-quality content with limited resources

Challenges:
Streamlined content workflow with pre-planned templates and staff collaboration

Subscription Model

Finding the right price point for monthly memberships

Challenges:
Implemented tiered pricing with clear value proposition at each level

Goals & Progress

Inside Access

TargetExclusive content delivery
AchievedRegular behind-the-scenes content
TimelineFeb 2025
Completed

NIL Fundraising Goal

Target$10,000
Achieved$5,500+
TimelineMarch 2025
In Progress

Donor Engagement

TargetBiweekly updates
AchievedRegular engagement
TimelineFeb 2025
In Progress

The Playbook

Personalized Content

Distributing behind-the-scenes content directly from Coach Senderoff in a personal way

  • Game breakdowns
  • Pregame hype videos
  • Post-game celebrations

Staff Collaboration

Working with staff members to create and distribute engaging content

  • Content creation support
  • Distribution strategy
  • Engagement tracking

Website Integration

Launched GoBlueAndGold.com for exclusive access and donations

  • One-time donations
  • $20/month subscriptions
  • Exclusive content access

Donor Engagement

Strategic donor outreach and engagement program

  • Direct donor communications
  • Engagement tracking
  • Fundraising progress

Building The Base

Strategic approach to growing donors, membership and support through digital engagement

Digital Engagement Experience

Dedicated collective website with membership tiers, impact tracking, and exclusive content access.

Monthly membership options
One-time donation capabilities
Real-time fundraising progress
Member-only content
Visit Landing Page
Landing Page Preview

Implementation Journey

November 2024

Program Launch

Launched with the first introductory video message

Key Milestone
November 2024

First Success

Received immediate $1,000+ donation without direct fundraising ask

Key Milestone
Late November 2024

Holiday Engagement

Sent a Thanksgiving video, generating strong engagement

December 2024

Season Progress

Shared progress of the season and continued donor outreach

January 2025

Fundraising Milestone

Reached 25% of the annual fundraising goal within first 60 days

Key Milestone
March 2025

Major Milestone

Reached 50% of annual fundraising goal with $4,500 raised

Key Milestone

Top Performing Videos

Exclusive content that drove record-breaking engagement across both VIP and mass audience segments.

HolidaysFunny

Happy Thanksgiving

The 'coldest place on the planet' but still checking in

35%
Open Rate
48%
View Rate
10%
CTA Click Rate
Strategy

Coach's Prep

Head coach Rob Senderoff breaks down the keys when taking on #5 Auburn

32%
Open Rate
45%
View Rate
Collective

Fundraising event

Engaging donors for an off-season fundraising event.

34%
Open Rate
43%
View Rate
12%
CTA Click Rate

Impact & Results

50% in 4mo
Of annual NIL goal reached
5,000
Total engagements
15
Opt-outs from 300+ contacts
The engagement we've seen through DonorElevate has been incredible. We've progresssed significantly in our fundraising goals while maintaining strong connections with our supporters.
Rob Senderoff
Rob Senderoff
Head Coach, Kent State Basketball