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Playbook

LSU TAF

How LSU's Tiger Athletic Foundation revolutionized their donor engagement strategy and achieved unprecedented growth in support.

65%
Donor retention rate
15,000+
Active donors
82%
Message open rate
18
Months to full rollout
LSU TAF

Goals & Progress

Donor Growth

Target60% retention
Achieved65% retention
TimelineQ4 2023
Completed

Active Donors

Target12,000
Achieved15,000+
TimelineQ3 2023
Completed

Engagement Rate

Target75%
Achieved82%
TimelineQ4 2023
Completed

The Playbook

Multi-Sport Coverage

Comprehensive content strategy covering all athletic programs

  • Sport-specific updates
  • Cross-program highlights
  • Championship coverage

Donor Recognition

Enhanced donor recognition and appreciation program

  • Tiered recognition system
  • Digital donor wall
  • Impact storytelling

Communication Strategy

Sophisticated donor communication framework

  • Personalized messaging
  • Automated updates
  • Event notifications

Data Analytics

Advanced donor behavior analysis

  • Engagement tracking
  • Giving patterns
  • ROI measurement

Implementation Journey

January 2023

Strategy Development

Comprehensive program planning

Key Milestone
March 2023

Platform Launch

Initial rollout of new donor platform

May 2023

Recognition Program

Implementation of new donor recognition system

Key Milestone
July 2023

Analytics Integration

Deployment of advanced analytics tools

September 2023

Program Expansion

Extended coverage to all sports programs

Key Milestone
December 2023

Full Implementation

Achieved all program objectives

Key Milestone

Top Performing Videos

Exclusive content that drove record-breaking engagement across both VIP and mass audience segments.

Football

Football Gameday Experience

Behind-the-scenes look at Death Valley on gameday

96%
Open Rate
205%
View Rate
Basketball

Basketball Victory

Exclusive locker room celebration after major win

93%
Open Rate
178%
View Rate
Baseball

Baseball Championship

Special coverage of championship celebration

91%
Open Rate
165%
View Rate

Impact & Results

65% Retention
Donor retention rate
15,000+ Donors
Active donor base
82% Engagement
Message open rate
The transformation in our donor engagement has been remarkable. We're now able to provide a level of personalization and recognition that has significantly strengthened our relationships with supporters.
Jennifer Martinez
Jennifer Martinez
Executive Director, Tiger Athletic Foundation